Service Scope
We provide communication automation setup, message routing, and related support as defined in your approved proposal.
- Scope may vary by package or custom agreement.
- Third-party fees are billed separately when applicable.
Legal Terms
Terms & Conditions
These Terms explain how you can use Satish Saini communication automation and enterprise messaging services. They are written in plain language to keep expectations clear for both sides.
Key terms at a glance
This summary helps you scan the essentials fast. Full wording and details are listed in the clauses below.
Client Responsibilities
You are responsible for lawful usage, audience consent, and the accuracy of campaign content, sender IDs, and account information.
- Do not use the platform for spam or prohibited content.
- Respond to compliance requests in a timely manner.
Payments & Cancellations
Fees follow the active plan or contract. Late payments may pause services. Cancellation notice periods depend on the selected term.
- Setup or usage charges are generally non-refundable.
- Prepaid balances expire as outlined in your plan.
Detailed clauses
These clauses are intentionally concise. If your signed agreement contains custom terms, that agreement takes precedence for those specific services.
Acceptable Use
You agree to use our services only for lawful and legitimate business communication. You must not send spam, misleading content, phishing attempts, or messages that violate telecom or platform policies.
- Recipient consent must be obtained and documented where required.
- Message templates and sender IDs may be reviewed for compliance.
Intellectual Property
All software workflows, automations, and support materials we create remain our intellectual property unless expressly transferred in writing. Your brand assets and data remain yours.
- You receive usage rights limited to your active agreement.
- Reverse engineering or resale of service components is not permitted.
Limitation of Liability
We work to keep services reliable, but we cannot guarantee uninterrupted delivery due to external carriers, platforms, or force majeure events. Liability is limited to fees paid for the affected service period, unless otherwise required by law.
- Indirect or consequential losses are excluded to the extent allowed.
- Delivery outcomes depend on recipient networks and device conditions.
Termination
Either party may end services according to the notice period in the active proposal or contract. We may suspend or terminate immediate access for fraud, abuse, non-payment, or legal risk.
- Outstanding invoices remain payable after termination.
- We can provide reasonable data handover where technically feasible.
Need clarification?
By continuing to use our services, you confirm acceptance of these Terms.
For any legal or service-specific clarification, contact our team. We are happy to explain terms in the context of your business use.
Contact for Clarification
Response typically within 1 business day.